Returns & Exchanges
At Ride Endpoint, we want to ensure you are fully satisfied with your gear; if your purchase doesn't meet your performance needs, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Place the unused items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.